Frequently Asked Questions
Straightforward answers to some of the questions we are most frequently asked.
We primarily work across South West England and throughout Wales. We can also support selected locations further afield, depending on the project. Contact our team to confirm whether we cover your area.
We mainly work with commercial premises, businesses and property maintenance providers, delivering solutions tailored to each building and its requirements.
Yes. We design, install, service, maintain and repair all the fire and security systems we offer, providing support throughout the life of your system.
Yes. We can assess, service and maintain existing fire and security systems, even when they were originally installed by another provider.
Yes. We offer free, no-obligation quotations and site surveys to help determine the most suitable solution for your premises.
Our 24-hour monitoring covers fire alarms, intruder alarms and CCTV systems. When an alarm is activated, a signal is sent to an Alarm Receiving Centre, which follows the agreed response procedure and contacts the nominated keyholders.
Depending on the system installed, remote access may be available through a compatible phone, tablet or computer. Our team can advise you on the best options for your premises.
Yes. We provide unlimited telephone support to help diagnose and resolve issues remotely. In line with BS 5839, fire-alarm issues receive a response within four hours. This may begin with telephone support, with an engineer attending the site if required.
Still have a question? Our experienced team is here to offer straightforward advice and help you find the right solution for your premises.
Contact Our Team